Your privacy matters to us. This Privacy Policy explains exactly how winph24 collects, uses, stores, and protects your personal information — in plain language, in full compliance with Philippine law.
Summary: winph24 collects personal data to operate your account, process transactions, verify your identity, and comply with Philippine regulations. We do not sell your personal data to third parties. You have the right to access, correct, and delete your data under the Philippine Data Privacy Act of 2012. For questions, contact our Data Protection Officer at [email protected].
winph24 ("winph24", "we", "us", "our") is committed to protecting the privacy and personal data of all users of the winph24 Platform at winph24.app (the "Platform"). This Privacy Policy ("Policy") describes how winph24 collects, uses, discloses, stores, and protects personal information provided by or collected from users ("you", "your", "Player") in connection with your use of the Platform.
This Policy is issued in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC) of the Philippines. By registering an account with winph24 or otherwise using the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein.
This Policy should be read together with the winph24 Terms & Conditions, which govern your use of the Platform. Capitalised terms not defined in this Policy have the meanings given to them in the Terms & Conditions.
For the purposes of the Philippine Data Privacy Act of 2012 and applicable data protection legislation, winph24 is the Personal Information Controller in respect of the personal data collected through the Platform. winph24 determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out in accordance with applicable law.
winph24 has appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Policy and applicable data protection laws. You may contact the DPO at any time using the contact details provided in Section 15 of this Policy.
winph24 collects the following categories of personal data from users of the Platform:
Sensitive Personal Information: winph24 does not intentionally collect sensitive personal information as defined under the Data Privacy Act (e.g., health data, religious beliefs, political affiliations) unless specifically required for regulatory compliance purposes, in which case you will be notified and your explicit consent obtained.
winph24 collects personal data through the following means:
winph24 uses your personal data for the following purposes:
| Purpose | Data Used |
|---|---|
| Account registration and management | Identity data, contact data, credentials |
| Identity verification (KYC) and age verification (21+) | Identity data, KYC documents, date of birth |
| Processing deposits and withdrawals in Philippine Peso | Financial data, transaction data |
| Providing access to games and betting services | Account data, gaming activity data |
| Customer support and dispute resolution | Identity data, communications data, transaction data |
| Fraud prevention and anti-money laundering (AML) compliance | All categories as required |
| Regulatory compliance and reporting to PAGCOR | Identity data, transaction data, gaming activity data |
| Responsible gaming monitoring and player protection | Gaming activity data, responsible gaming settings |
| Platform security and technical operations | Technical and device data |
| Sending service communications (account notices, security alerts) | Contact data |
| Sending promotional communications (with your consent) | Contact data, gaming activity data |
| Platform analytics and improvement | Technical data, gaming activity data (aggregated/anonymised) |
winph24 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or as otherwise permitted by applicable law.
winph24 processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:
winph24 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. winph24 may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
All third-party service providers who process personal data on winph24's behalf are required to enter into data processing agreements that obligate them to process personal data only on winph24's instructions and in accordance with applicable data protection law.
winph24 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulation. The following general retention periods apply:
Upon expiry of the applicable retention period, winph24 will securely delete or anonymise your personal data in accordance with its data disposal procedures. Where data is anonymised, it may be retained indefinitely for analytical purposes as it can no longer be linked to you as an individual.
winph24 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, winph24 will notify the National Privacy Commission and affected individuals in accordance with the requirements of the Data Privacy Act of 2012 and NPC Circular No. 16-03.
Your Role in Security: While winph24 takes extensive measures to protect your data, you also play an important role. Use a strong, unique password for your winph24 account, enable 2FA, and never share your login credentials with anyone. Contact support immediately if you suspect unauthorised access to your account.
Under the Philippine Data Privacy Act of 2012, you have the following rights in respect of your personal data held by winph24. To exercise any of these rights, please contact our Data Protection Officer using the details in Section 15.
You have the right to be informed of how your personal data is collected, used, and processed — which is the purpose of this Privacy Policy.
You have the right to request a copy of the personal data winph24 holds about you, along with information about how it is being processed.
You have the right to request correction of any inaccurate or incomplete personal data winph24 holds about you.
You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to winph24's legal retention obligations.
You have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on winph24's legitimate interests.
You have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit it to another controller where technically feasible.
You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe winph24 has processed your personal data in violation of the Data Privacy Act.
Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.
winph24 will respond to all data subject rights requests within thirty (30) calendar days of receipt. In complex cases, this period may be extended by a further thirty (30) days, in which case you will be notified of the extension and the reasons for it.
winph24 uses cookies and similar tracking technologies on the Platform to enhance your user experience, maintain your session, and collect analytics data. The following types of cookies are used:
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform. For more information about the specific cookies used by winph24, please refer to the cookie notice displayed when you first access the Platform.
The winph24 Platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine gaming regulations. winph24 does not knowingly collect personal data from individuals under the age of 21.
If winph24 becomes aware that personal data has been collected from a person under 21 years of age, it will take immediate steps to delete that data and close the associated account. If you believe that winph24 may have inadvertently collected data from a minor, please contact our Data Protection Officer immediately using the details in Section 15.
21+ Only: By registering with winph24, you confirm that you are at least 21 years of age. winph24 conducts age verification checks and reserves the right to request proof of age at any time. Gambling is addictive. Know when to stop.
In the course of providing the Platform and its services, winph24 may transfer your personal data to service providers or infrastructure located outside the Philippines. Where such transfers occur, winph24 ensures that appropriate safeguards are in place to protect your personal data, including:
winph24 will not transfer your personal data to any jurisdiction that does not provide adequate data protection safeguards without first taking appropriate measures to ensure the security and integrity of your data.
winph24 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, winph24 will notify registered players via email or a prominent notice on the Platform prior to the changes taking effect.
The date of the most recent revision is always displayed at the top of this page. Your continued use of the winph24 Platform after any amendments to this Policy have been published and notified constitutes your acknowledgement of the revised Policy. We recommend reviewing this page periodically to stay informed of how winph24 protects your personal data.
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by winph24, please contact our Data Protection Officer:
Data Protection Officer — winph24
Email: [email protected]
Live Chat: Available 24/7 within your winph24 account dashboard.
You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated. The NPC can be reached through its official government channels.
winph24 is committed to resolving all data privacy concerns promptly and fairly. We aim to respond to all privacy-related enquiries within fifteen (15) business days of receipt.
Six core commitments that define how winph24 handles your personal data
winph24 processes all personal data in full compliance with the Data Privacy Act of 2012 (RA 10173) and the regulations of the National Privacy Commission. Your rights as a Filipino data subject are fully respected.
winph24 does not sell, rent, or trade your personal information to third parties for marketing purposes — ever. Your data is used only to operate your account and comply with our legal obligations.
All data transmitted to and from the winph24 Platform is protected by TLS encryption. Sensitive data at rest — including passwords and financial details — is encrypted using industry-standard algorithms.
Access, correct, delete, or port your personal data at any time. winph24 honours all eight data subject rights under the Philippine Data Privacy Act and responds to requests within 30 days.
winph24 has appointed a Data Protection Officer responsible for overseeing all data privacy matters. You can contact the DPO directly at any time with questions, concerns, or data rights requests.
winph24 collects only the personal data that is strictly necessary for the purposes described in this Policy. We do not collect sensitive personal information unless specifically required by law.
winph24 is strictly for players aged 21 years and older. We actively enforce age verification and do not knowingly collect data from minors. If you are under 21, you must not register or use the winph24 Platform.
Your personal data includes your responsible gaming settings — deposit limits, loss limits, and self-exclusion status. These settings are treated with the highest level of confidentiality and are never shared with third parties except as required by PAGCOR regulations.
Gambling is addictive. Know when to stop.
View our Responsible Gaming resources →Your data is protected. Your privacy is respected. Join thousands of Filipino players today.
Go to winph24 LoginMust be 21 years or older. Play responsibly. Gambling is addictive. Know when to stop.